Quality Policy

At American Metal Plating Company, Inc., we are committed to delivering precision surface finishing services that consistently meet or exceed customer expectations. We recognize that quality is not only a measure of product performance, but also a reflection of our dedication to service, reliability, and continuous improvement.

Our Commitment

• To deliver metal finishing and plating services that meet the highest standards of quality, safety, and environmental compliance.
• To ensure full compliance with customer, statutory, and regulatory requirements.
• To invest in advanced technologies, employee training, and continuous process improvement.
• To maintain and continually improve the effectiveness of our Quality Management System, in alignment with ISO 9001 principles.

Quality Objectives

• Maintain customer satisfaction levels at or above 95%.
• Achieve on-time delivery performance greater than 98%.
• Reduce nonconformance and rework through proactive process control and root cause analysis.
• Support employee engagement through ongoing training and performance development.

Our entire team is empowered and encouraged to participate in the pursuit of quality excellence. By fostering a culture of accountability, innovation, and customer focus, we uphold our reputation as a trusted partner in precision surface finishing.

Authorized by:
Executive Management
American Metal Plating Company, Inc.